Shipping Policy:
We strive to deliver your fashionable apparel with utmost care and efficiency. Please take a moment to review our shipping policy to understand how we handle your orders.
Order Processing
Print-On-Demand: We begin printing your apparel as soon as we receive your order. This ensures that each item is crafted with precision and care.
Shipping Methods and Delivery Times
Processing Time: Please allow 1-2 business days for order processing. This includes order verification, quality checks, and packaging.
Standard Shipping: We partner with reputed courier services to ensure your package arrives safely. Delivery typically takes 3-7 business days once the order is processed.
Shipping Charges: We provide free shipping on all orders, regardless of the order value. We believe in adding value to your shopping experience by absorbing shipping costs.
Tracking Your Order
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our courier partner’s website.
Updates: We will keep you informed with email updates at each stage of the delivery process.
Packaging
Careful Packaging: Each order is packaged with utmost care to ensure it arrives in perfect condition. We use eco-friendly packaging materials to align with our commitment to sustainability.
Shipping Restrictions
Geographic Restrictions: Currently, we ship to addresses within India. We are working on expanding our delivery areas and hope to serve international customers soon.
Delays and Issues
Unexpected Delays: While we strive to meet our delivery timelines, there may be delays due to unforeseen circumstances such as weather, natural disasters, or logistic issues. We appreciate your patience and understanding in such cases.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team immediately through WhatsApp at +91-6383191384. We will investigate and resolve the issue promptly.
Customer Support
Need Help?: If you have any questions or concerns about your order, our customer support team is here to help. Reach out to us through WhatsApp at +91-6383191384, and we will assist you as soon as possible.
Thank you for choosing Mojofito India Pvt Ltd for your fashion needs. We value your business and look forward to serving you!